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- HP Community
- Printers
- Printer Wireless, Networking & Internet
- I can’t connect the printer with the WiFi. Some other WiFi i...

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08-08-2024 05:42 AM
Hi @SRJS,
Welcome to the HP Support Community.
I'd be happy to help you!
I understand that you are having issues with Wifi.
To be able to answer you effectively, we need some information.
Make sure, your printer and your device are on the same network as 2.4GHZ only.
Is it a private (Home network) or a public Wi-Fi connection? Wi-Fi direct? Or Hotspot?
What device are you using the printer with a Windows computer, Mac, Android, or iPhone?
May I have the exact product name and number? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.
Nal_NR-Moderator
I am an HP Employee