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- HP Community
- Printers
- Printer Wireless, Networking & Internet
- I can't connect to the printer wifi even though I have enter...

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08-29-2024 06:31 AM
If the printer is connected to the router then your iPhone should find it easily.
This video might be helpful for Wi-Fi direct
https://www.youtube.com/watch?v=0mPxLJRowjQ&ab_channel=CopyPrintScan
This video uses 123.hp.com to connect to the router.
https://www.youtube.com/watch?v=ux0AsV2eHu8&ab_channel=CopyPrintScan
Simple push button or WPS setup is described on page 66 of the User Manual
Full feature driver Dec 2023
DeskJet Reference 3630
Let me know if you have a flex system (WiFi boosters or repeaters) as the setup is much more complicated.
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I am a community volunteer and do not work for HP. If you find
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problem please mark this as a solution so others can find it
08-30-2024 08:25 PM
After pressing the WPS button for >5 minutes, the Wifi blue light at last became solid again and I can find the printer in HP smart APP and print using the APP. I was under the impression that I can print without saving any item like directly from WhatsAPP etc, but printer wont do the job even though I can find/choose the printer. It seems like I need to download the item in my phone and then use HP Smart to browse/find the item and print. My Canon printer is much more straightforward in that sense.
08-30-2024 09:25 PM
I thought you were trying to connect using Wi-fi direct from your phone to the printer.
If the printer is connected to the router it should be fairly easy to print from the iphone
I do not use WhatsApp so possibly there is a problem there. I do have HP Smart on my iPhone 12 but I have not found a need for it.
This is my printable list
Email: Click the forward button and scroll down to the print command. Both my HP and Canon show up
Notes: Click the forward button and select either Print or HP Smart to print.
Messages. Cannot print. I forward as email to my PC to print a message. If mssage has a video it can be saved first and then printed'
Photos: Click the forward button then look for "Print"
Attached PDFs: click the forward button and then select "Print:"
Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
08-31-2024 07:17 AM
Thank you very much. I have given up using WiFi direct to print and instead follow the instruction to install using computer and it works as i can see the printer in HP smart APP. I can print directly from mail and do not need to use HP smart APP. You may be right that it could be WhatsApp compatibility with HP printers as I dont get such problem with Canon printers and can print directly from Whatspp.