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Common problems for Connectivity Issues
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iOS

Printer is A5-HPDeskjet 3630. I tried password "12345678" to connect with my iphone wirelessly but the printer is still not listed in the HP Smart set-up APP. What's wrong? Please help

4 REPLIES 4
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If the printer is connected to the router then your iPhone should find it easily.

 

This video might be helpful for Wi-Fi direct
https://www.youtube.com/watch?v=0mPxLJRowjQ&ab_channel=CopyPrintScan

 

This video uses 123.hp.com to connect to the router.
https://www.youtube.com/watch?v=ux0AsV2eHu8&ab_channel=CopyPrintScan

 

Simple push button or WPS setup is described on page 66 of the User Manual



Full feature driver Dec 2023

DeskJet Reference 3630

Let me know if you have a flex system (WiFi boosters or repeaters) as the setup is much more complicated.


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After pressing the WPS button for >5 minutes, the Wifi blue light at last became solid again and I can find the printer in HP smart APP and print using the APP. I was under the impression that I can print without saving any item like directly from WhatsAPP etc, but printer wont do the job even though I can find/choose the printer. It seems like I need to download the item in my phone and then use HP Smart to browse/find the item and print. My Canon printer is much more straightforward in that sense.

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I thought you were trying to connect using Wi-fi direct from your phone to the printer.

 

If the printer is connected to the router it should be fairly easy to print from the iphone

I do not use WhatsApp so possibly there is a problem there.   I  do have HP Smart on my iPhone 12 but I have not found a need for it.

 

This is my printable list

 

Email:  Click the forward button and scroll down to the print command.  Both my HP and Canon show up

Notes:  Click the forward button and select either Print or HP Smart to print. 

Messages.  Cannot print.  I forward as email to my PC to print a message.  If mssage has a video it can be saved first and then printed'

Photos:  Click the forward button then look for "Print"

Attached PDFs:  click the forward button and then select "Print:"

 

 

 


Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
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Thank you very much. I have given up using WiFi direct to print and instead follow the instruction to install using computer and it works as i can see the printer in HP smart APP. I can print directly from mail and do not need to use HP smart APP. You may be right that it could be WhatsApp compatibility with HP printers as I dont get such problem with Canon printers and can print directly from Whatspp.

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