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‎02-28-2023 05:12 PM

HP Recommended
Product: HP ENVY Photo 7858 All-in-One Printer

I'm trying to get my Android 11 to print to the Bluetooth on my printer it's not comparing and I think it's going to say and disabled how do I enable it to make it go through so they can compare together so I can use my printer off my phone I got an Android 11

Category:
5 people had the same question
3 REPLIES 3

‎03-07-2023 12:40 AM

HP Recommended

Hi @Breshears,

 

Welcome to HP Support Community.  


Thank you for posting your query, I will be glad to help you. 

 

There could be several reasons why your Android phone is not connecting to your HP photo printer. Here are a few troubleshooting steps you can try.

 

  • Ensure that your phone and printer are on the same Wi-Fi network.
  • Check if your printer is compatible with your Android device. You can visit the HP website to check if your printer is compatible with your phone.
  • Install the HP Smart app on your Android device. This app allows you to print documents and photos from your phone to your printer.
  • Ensure that your printer is turned on and connected to the Wi-Fi network.
  • Open the HP Smart app and select your printer.
  • Select the document or photo you want to print, and then select the print icon.
  • If the above steps do not work, try resetting your printer's network settings and reconnecting it to the Wi-Fi network.

 

I hope this helps. 


Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4
HP Support

Raj_05
HP Support Community Moderator
2 people found this reply helpful
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‎03-07-2023 02:34 AM

HP Recommended

On your Android device, download HP Smart from the Google Play Store. Make sure your Android device and printers are connected to the same wireless network. Open HP Smart - on the home screen, tap the Printer icon or Plus sign. On the My Printer screen, tap Advanced Settings.

1 person found this reply helpful
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‎12-06-2023 12:26 PM

HP Recommended

Hi community!

The information in the following videos may also help:

 

 

 

SofiaML
HP Support Community

I work on behalf of HP.
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