I can't get online on my notebook

[Aking1964]

My wifi is on and working on other devices, but I can not get online. I get a message stating "This site can't provide a secure connection. "

Or " "This site can't be reached." I have run windows network diagnostics,  with no help.

[KrazyToad]

@Aking1964

Welcome to HP Support Community

I would like to help

Have you tried using different Browsers?

Please try these steps

Step 1: Press Windows Key + R together.

Step 2 – Now, write ncpa.cpl in it and Click OK.

Step 3: Now, Doublce Click on your Internet Connection .

Now, Internet Connection Status window will open. There, click on the Properties button.

Step 4: In the Properties window, under the Networking tab, look for Internet Protocol Version 4 (TCP/IPv4) option. When found, double-click on it.

Step 5: Here, you will see the option to set DNS Address manually. Select the Use the following DNS server address option if not selected, and enter the following Google public DNS server address as shown in the screenshot:

8.8.8.8
8.8.4.4

Note: Do not forget to select the Validate settings upon exit before you click the Ok button to apply DNS settings.

Thank you

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