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i am receiving an error message that the server may be busy or not connected but my print out is stating that the wifi is on and working but no internet connection
I'd like to help!
Could please print and share the network configuration page
Make sure that there is U.S. Letter or A4 size, unused, plain paper in the input tray.
On the printer control panel, swipe the display to the left, and then touch Setup ().
The Setup menu displays.
Touch Reports, and then touch Network Configuration Report.
A Network Configuration Page prints.
The printer prints two pages of information.
Figure : Example of a Network Configuration Page
Meanwhile , try an RPC
To prepare your printer for a wireless connection, restart the printer, computer, and router.
Hope this helps! Keep me posted.
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