I can't send photos t my pc with hp quickdrop

[rbrandx]

can not send

[Raj_05]

Hi @rbrandx,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.

HP QuickDrop is an app that connects your computer and mobile devices to wirelessly transfer documents, photos, websites, and more. Using HP QuickDrop, you can snap a photo on your phone and edit it on your computer, send an address from your computer to your tablet for directions on the go, and view the file someone texted you on your computer.

To use HP QuickDrop, you need a Windows 10 computer with the preinstalled HP QuickDrop app. You also need either an Android device (phone or tablet) running Android 7 (Nougat) or higher and/or an iOS device (phone or tablet) running iOS 12 or higher.

Use the following information to pair your Android and/or iOS devices with the computer.

NOTE: Before attempting to pair your devices, make sure both the computer and the mobile device are connected to the same wireless network.
 

On your computer, search for and open HP QuickDrop. The welcome screen opens with a QR code.
 

On your mobile device, tap the HP QuickDrop icon to open the mobile app. 

Follow the instructions in the mobile app to get started and grant permissions on your device, and then tap Scan QR Code.

Use your device camera to scan the QR code that displays on your computer screen.

After the device and computer are paired, use the HP QuickDrop app to send files, notes, websites, and other items between your device and computer.

I hope this helps. 

Take care and have a good day.

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^ Alden4
HP Support