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‎05-27-2025 03:43 PM

HP Recommended
Product: HP OfficeJet 8015e All-in-One Printer
Operating System: Microsoft Windows 11

When I download course content or try to name a file, the window pops up for me to name the file and I can name it, but when I want to print the download or file, what I just named the file disappears and asks me to name the file again. The ultimate result is that I cannot print anything. Nothing. I just started a new summer semester and I don't know how to get my printer to accept a file name and print the content.

 

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1 REPLY 1

‎05-27-2025 06:20 PM

HP Recommended

Hi @Lenny112 

Please install the next driver for your printer:

>> https://ftp.hp.com/pub/softlib/software13/printers/OJ8010/Full_Webpack-49.10.4647-OJ8010_Full_Webpac...

 

Then you can follow steps from the next video:

>> https://www.youtube.com/watch?v=_Q7QahMeujQ&ab_channel=Am

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@ferRX / I am a volunteer posting answers on my own time.
Not Able To Print Web Page ??? Print what you see In Web Page
Not Able To Print Web Page ??? Print what you see In Web Page
youtube.com/watch?v=_Q7QahMeujQ&ab_channel=AmDo...
Please watch: "How To Install and Enable Monitor Mode on TP-Link TL-WN722N v2/v3 [ kali linux ]" https://www.youtube.com/watch?v=zvbhATIzcyU --~-- Hello.. Everyone, Welcome to PRESS F1 FOR HELP Channel Not Able To Print Web Page ??? Print what you see In Web Page Some times some web pages are ...
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