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officejet pro 8030 printer  changed router an all the screens that wold let me fix are saying locked by owner and i am the owner

1 REPLY 1
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Turn the printer on and tap 4 times (or more) at position "5"

Solved: Re: office jet pro 7740 hard reset - HP Support Community - 8280988

 

Do only the semi-full reset when the menu shows up.

 

Let me know if this works


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