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‎12-29-2020 12:12 PM

HP Recommended
Product: HP Printer
Operating System: macOS 10.15 Catalina

HP-Print-2E-ENVY-4500     Out of warranty

 It was set up with its own WIFi connection and instant ink and working fine. Then I had to change WiFi providers and now it is not connected. I've tried a lot of things and am tired of trying with no success. My computer is a Mac Pro Laptop with MacOS Catalina 15.07    Help me anyone?

1 REPLY 1

‎01-04-2021 04:30 AM

HP Recommended

@vmvan, Welcome to HP Support Community!
 

To reconfigure the printer, follow the steps from the document HP Printers - No Connection after Router or Wi-Fi Settings Change.

 

Additionally, refer to the document Connect to a Wireless HP Printer for help.

 

If you still have issues, use the guided troubleshooter Troubleshooting | Wireless Printing Center for instruction to isolate and resolve the issue.

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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