• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP DeskJet 3700 Series
iOS

Hello folks, I have lost admin password for EWS that I setup a few years ago. Is there a way to reset it back to defaults?

 

I have tried pressing WiFi and Cancel buttons and it did not work. Also, I have tried to rest The printer by pressing Cancel + Power button.

 

Pls help me figure out a solution to reset admin password for HP DeskJet 3700 series. 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

I have replied your private message, please check 

View solution in original post

9 REPLIES 9
HP Recommended

Hi @S-Haider,

 

I'd like to help!

 

We can perform a factory defaults on the printer to resolve the issue

  • The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
  • I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
  • In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage

Hope this helps! Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

HP Recommended

Jay - I followed the instructions to reset EWS password and it did not work. Pls provide a working solution.

HP Recommended

I have replied your private message, please check 

HP Recommended

Have you been able to resolved this issue as I just set mine up and it says that the password is incorrect. I been searching for an answer to this.

HP Recommended

Hi @vf32angel,

 

I'd like to help!

 

 May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Keep me posted. 

 

And, Welcome to the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

HP Recommended

I have the HP Desk Jet 3752 All-in-One.  All I want to do is reset the EWS Admin password since it didn't like the one I put in. 

HP Recommended

I have shared the instructions in a private message 

HP Recommended

Jay, thanks for help!

 

I turned off the device, kept WiFi-direct and color copy buttons pressed while powering up the printer and it took a few minutes and EWS password Was reset. Many thanks for your support. 

HP Recommended

You're welcome 🙂

 

 If you need further assistance feel free to reach out to us.

 

Have a great day ahead!

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.