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- HP Community
- Printers
- Printer Wireless, Networking & Internet
- Re: I forgot EWS admin password for HP 3785 printer

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09-12-2020 04:48 AM
Hello folks, I have lost admin password for EWS that I setup a few years ago. Is there a way to reset it back to defaults?
I have tried pressing WiFi and Cancel buttons and it did not work. Also, I have tried to rest The printer by pressing Cancel + Power button.
Pls help me figure out a solution to reset admin password for HP DeskJet 3700 series.
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Accepted Solutions
09-16-2020 04:20 PM
I have replied your private message, please check
09-14-2020 12:12 PM
Hi @S-Haider,
I'd like to help!
We can perform a factory defaults on the printer to resolve the issue
- The reset instructions are specific for your printer and performing those steps on a different printer may corrupt the device.
- I've sent you a private message with reset instructions, follow the reset instruction to perform a full reset and re-initialize the printer.
- In order to access your private messages, click the private message icon on the upper right corner of your HP Forums profile, next to your profile Name or simply click on this link: https://h30434.www3.hp.com/t5/notes/privatenotespage
Hope this helps! Keep me posted.
And, Welcome to the HP Support Community.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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09-17-2020 10:52 AM
Hi @vf32angel,
I'd like to help!
May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.
Keep me posted.
And, Welcome to the HP Support Community.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping
09-18-2020 02:28 AM
Jay, thanks for help!
I turned off the device, kept WiFi-direct and color copy buttons pressed while powering up the printer and it took a few minutes and EWS password Was reset. Many thanks for your support.