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- I forgot the password to the smart tank printer. How can I r...

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09-15-2024 10:09 AM - edited 09-15-2024 10:10 AM
I assume you're using Wi-Fi direct to print directly from the Macbook to the printer.
Press the information button on the printer to get a network report.
I am guessing you have a tank 5000 and page 9 shows how to get the Wi-Fi report
The network report will reveal the name (SSID) of the direct WiFi network and the password to use
For example, here is the important stuff from a typical printer report. The password shown in Wi-Fi can be the printers PIN or the modem's password depending on how you connected (or not) to the modem. The printer can have two bands but the only one that is connected will show up.
LAN | STATUS | IP address | SSID | Password |
Wi-Fi | enabled | 192.168.1.15 | ATT-ARRIS-2 .4 | GuessAgain |
Wi-Fi-direct | enabled | 192.168.23.1 | DIRECT-WHATEVER | BadGuess |
Wired | disabled | |||
USB | disabled |
Have HP Smart on your MacBook look for the SSID network of the printer and use the password (or PIN) provided to connect.
Please provide the Product ID or exact model name of the printer for better advice.
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