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‎09-25-2023 09:34 AM

HP Recommended
Product: HP DeskJet 2652 All-in-One Printer

HP DeskJet 2652.  I got AT&T InternetAir and my printer will not connect to the internet.  They created a slower connection but I still can't get my printer to connect and print.  I've unplugged, rebooted and tried to use the old internet and still not printing.

Category:
1 person had the same question
1 REPLY 1

‎09-27-2023 09:01 PM

HP Recommended

Hi @Quatsch13.

 

Welcome to the HP Support Community. 

 

I understand that you are facing connectivity issues. I’d like to help!

 

To provide you with an accurate solution, I'll need a few more details:

 

Is it a private (Home network) or a public Wi-Fi connection? Wi-Fi direct? Or Hotspot?
What device are you using the printer with a Windows computer, Mac, Android, or iPhone?
Are you connecting the printer to a 2.4Ghz network or 5Ghz network?

Nal_NR-Moderator
I am an HP Employee

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