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Common problems for Connectivity Issues
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HP Recommended
HP DeskJet 2755 All-in-One Printer

I got a new wifi network. My printer will no longer print wireless. I cannot add the new network. How can I get the new wifi connected to my printer?

1 REPLY 1
HP Recommended

Hi @MarlaHooch4ever,

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

To connect your HP DeskJet 2755 All-in-One Printer to your new Wi-Fi network, follow these steps.

 

Prepare Your Printer:

  • Make sure your printer is turned on and within range of your new Wi-Fi network.

Connect Printer to Wi-Fi:

  • On the printer's control panel, press the Wireless button (it might look like a signal icon) and hold it until the wireless light starts blinking. This puts the printer into wireless setup mode.
  • On your computer or mobile device, open the HP Smart app. If you don't have it installed, download it from the HP website or your app store.
  • In the HP Smart app, click on Add Printer or Set Up a New Printer. The app should detect your printer in wireless setup mode.
  • Follow the on-screen instructions to connect your printer to the new Wi-Fi network. You’ll need to select your new network and enter the password.

Print a Test Page:

  • Once connected, try printing a test page to ensure that the printer is properly connected to your new Wi-Fi network.

Reinstall Printer Software (if needed):

  • If you encounter issues or your computer still doesn’t recognize the printer, you might need to reinstall the printer software. You can download the latest drivers from the HP support website.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4

HP Support 

I am an HP Employee.
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