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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP Smart Tank 7001 All-in-One
Microsoft Windows 10 (64-bit)

Worked great until I changed my network (wifi). Now my computer can't find printer even with IP address, says it is offline though it is on. Very frustrated right now. Help

1 REPLY 1
HP Recommended

You may need to reset the printer: video here or read this

WiFi setup to router: video here

For WiFi direct setup see page 36 of below users manual.
This is useful if there is no modem or you do not want to give someone access to your modem but you want to let them print something.

Simple push button or WPS setup is described on page 19 of Users Manual

Full feature software 7001 July 2024

Printer Reference 7001

Let me know if you have a flex system (WiFi boosters or repeaters) as the setup is much more complicated.


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