I have a HP printer that I have had problems connecting in the past and now it won’t connect.

[Dodge7]

Hp  Deskjet 2723e , I have problem trying to connect to the internet.  For the longest time I have connected to my printer  thru my wifi setting on my 

ipad.  The Hp printer comes thru as it’s own network hook up. This is no longer working and my instant ink is not showing connection. 

[Raj_05]

Hi @Dodge7,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

It sounds like you're having trouble connecting your HP Deskjet 2723e printer to the internet, which is affecting its functionality, including the Instant Ink service. Let's try a few troubleshooting steps to resolve the issue.

• Restart your Printer: Sometimes a simple restart can fix connectivity issues. Turn off your printer, wait for a minute, and then turn it back on.
• Check Wi-Fi Connection: Ensure that your Wi-Fi network is working properly and that your iPad is connected to the same network as your printer.
• Reconnect to Wi-Fi: If your printer has its own network setup, try reconnecting your iPad to the printer's Wi-Fi network. You might need to forget the existing network on your iPad and reconnect to the printer's network.
• Update Printer Firmware: Check if there are any firmware updates available for your HP Deskjet 2723e printer. Updating the firmware can sometimes resolve connectivity issues.
• Reset Network Settings: If reconnecting to Wi-Fi doesn't work, try resetting the network settings on your printer. There should be an option in the printer's settings menu to reset network settings.
• Check Instant Ink Subscription: Once your printer is connected to the internet, check if your Instant Ink subscription is active and properly linked to your printer. You may need to log in to your Instant Ink account and verify the printer's status.

By following these steps, you should be able to troubleshoot and resolve the connectivity issue with your HP Deskjet 2723e printer.

I hope this helps.

Take care and have a good day.

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Alden4

HP Support