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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
Samsung Xpress SL-M2830DW Laser Printer
Microsoft Windows 10 (64-bit)

I have lost and forgotten the Web Page (SyncThruWeb service) Credentials. I wish to either reset those credentials or reset the printer back to Factory so I can set it up again. The goal of this is to be able to load the current firmware to the printer.

 

Can anyone help me with either of those tasks.

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