I have a different wifi router and I am trying to enter the password into the printer. The letters c

[Bill5258]

HP officejet 5258, changed to a new wifi router. The wifi setup wizard recognizes the new router. When trying to enter the router password the printer shows the letters in blocks. How can I enter individual lettersfor the password?

[A_Gayathri]

Hi @Bill5258,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand you want to enter the Wi-Fi password on your HP OfficeJet 5258 All-In-One Printer, follow these steps to ensure you're inputting the letters correctly:

Navigate to Wi-Fi Setup:

• On the printer's control panel, touch the Wireless icon or go to the Network menu.
• Select Wireless Setup Wizard.

Select the Network:

• The printer will search for available networks. Once your new router’s network appears, select it.

Enter the Password:

• When prompted to enter the Wi-Fi password, a keypad will appear on the screen. The letters may initially appear in blocks.

Switch Between Numeric and Alphabetic Input:

• If the password requires letters, you may need to switch from numeric to alphabetic mode. Look for an icon on the on-screen keyboard that changes the input method. This is often a button labeled ABC, abc, or something similar.
• Tap this button to toggle between uppercase letters, lowercase letters, and numbers/symbols.

Enter Letters Individually:

• Once you have switched to alphabetic mode, touch each letter on the on-screen keyboard individually to input the Wi-Fi password.

Confirm and Connect:

• After entering the password, confirm your entry. The printer should then attempt to connect to the Wi-Fi network.

Troubleshooting Tips:

• Clear Entry: If you make a mistake while entering the password, look for a backspace or delete option to correct it.
• Special Characters: If your Wi-Fi password contains special characters, make sure to switch to the appropriate input mode (symbols or punctuation) on the on-screen keyboard.
• Restart: If the on-screen keyboard is not responding properly, restart the printer and try again.
• Manual Setup: As an alternative, you can use the HP Smart app on your smartphone or computer to set up the Wi-Fi connection. Download the app from the HP website or your device’s app store, and follow the on-screen instructions for network setup.

Refer to this document:  HP OfficeJet 5258 All-in-One Printer User manual

Troubleshoot a Wi-Fi connection to an HP printer 

Find the wireless network password or PIN to connect an HP printer
 

I hope this helps. 

Take care and have a good day.

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