I have a new laptop from work and need to add my home printer to it (HP Envy 6000).

[SallSaun]

I have a new laptop from work and need to add my home printer to it (HP Envy 6000 series). But when the laptop searches it can't find the printer.

[Nal_NR]

Hi @SallSaun,

Welcome to the HP Support Community. 

I'd be glad to help you! 

I understand how important it is to get your home printer set up on your new work laptop, and I'm here to help you get it working! Let's go through a few steps to troubleshoot the connection.

• Is the printer connected via Wi-Fi or USB?
• Can other devices (like your phone or another computer) detect the printer on your home network?
• Have you already set up the printer on another device, or is this your first time connecting it to the laptop?

Let's try these steps. 

Check Printer and Laptop Network Connection:

• Ensure that your HP ENVY 6030 printer is connected to the same Wi-Fi network as your work laptop. You can print a Network Configuration Page from the printer to verify its connection.
• On your laptop, check that it is connected to the same Wi-Fi network by going to Settings > Network & Internet.

Restart Devices:

• Turn off the printer and your laptop. Wait for a minute, then turn them both back on. This can help clear minor connection issues.

Add the Printer Manually:

• On your work laptop, go to Settings > Devices > Printers & Scanners.
• Click Add a printer or scanner and wait for it to search. If the printer is not found, click The printer that I want isn't listed, and then select Add a printer using TCP/IP address.
• Enter the IP address of the printer (you can find this on the Network Configuration Page you printed earlier).

Check Printer Software and Drivers:

• Ensure that you have installed the latest drivers for your HP ENVY 6030 on your work laptop. Visit the HP Support website to download and install any available updates for your printer.
• If you have the HP Smart app installed, try adding the printer through that app.

Enable Printer Sharing:

• If you’ve connected the printer to another device (e.g., your home PC), make sure printer sharing is enabled on that device.
• Go to Control Panel > Devices and Printers, right-click on your printer, and select Printer Properties. Under the Sharing tab, ensure Share this printer is checked.

You may also refer to Printer setup guide

Hope this helps! Keep me posted for further assistance

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