I have a new router. Printer not working. How do I connect it?

[Mardi8]

HP Desk jet 2700e

[VikramTheGreat]

Hi @Mardi8,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

Thanks for reaching out! I understand you've recently changed your Wi-Fi router, and your HP DeskJet 2710e All-in-One Printer is no longer connected; you'll need to reconnect it to the new network.
 

Here’s how to do it:

1. Download or open the HP Smart app on your phone or computer:
   👉 HP Smart App Download: HP Smart - Free download and install on Windows | Microsoft Store
    
2. Reset the printer’s network settings:
   • On the printer, press and hold the Wireless and Cancel buttons together for 5 seconds until the Power light blinks.
   • This resets the network settings and puts the printer in Wi-Fi setup mode.
      
3. Add the printer in HP Smart:
   • Open the HP Smart app.
   • Click “+” to add a new printer.
   • Follow the on-screen instructions to connect the printer to your new Wi-Fi network.

I hope this helps.

Take care and have a good day.

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VikramTheGreat

HP Support