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Common problems for Connectivity Issues
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HP Recommended
HP DeskJet 4155e All-in-One Printer
Microsoft Windows 10 (32-bit)

I am trying to reset the wifi and new password for my printer to be connected

1 REPLY 1
HP Recommended

Hi @PJRO,

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

To reset the Wi-Fi settings on your HP DeskJet 4155e All-in-One Printer and connect it to your new Wi-Fi network, follow these steps.

 

Reset Network Settings:

  • Turn on the Printer: Ensure the printer is powered on.
  • Access the Printer's Control Panel: On the printer's control panel, locate the Wireless icon or Wi-Fi symbol and touch it.
  • Go to Settings: Navigate to the Settings or Setup menu (usually represented by a gear icon).
  • Reset Network Settings: Look for an option like Network Settings or Restore Network Defaults and select it to reset the Wi-Fi settings. This will erase the current network settings and allow you to set up a new connection.

Reconnect to the New Wi-Fi Network:

  • Open Wireless Setup: After resetting the network settings, go back to the Wireless or Wi-Fi menu on the printer's control panel.
  • Select Wireless Setup Wizard: Choose the Wireless Setup Wizard option. The printer will search for available networks.
  • Select Your Network: When your new Wi-Fi network appears in the list, select it.
  • Enter the Password: Enter the new Wi-Fi password. Be sure to enter it correctly, as it is case-sensitive.

Install or Update Printer Software:

  • Download HP Smart: On your computer or mobile device, download and install the HP Smart app if you haven’t already.
  • Add the Printer: Open the HP Smart app, and follow the instructions to add the printer to your network. The app will guide you through the setup process.

Confirm Connection:

  • Once the printer is connected to the new Wi-Fi network, print a network configuration page or a test page to confirm that the connection is working.

 

If you encounter any issues during these steps, try restarting both your router and printer, and then repeat the setup process.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator
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