• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
Locked

‎03-09-2023 07:05 PM - last edited on ‎03-10-2023 10:32 AM by Retired

HP Recommended
Product: HP Envy

I have a new wifi password, and now the wifi printer won't print and says offline, and what to do to get it set up with a new password?

 

Tags (1)
Category:
2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎03-09-2023 08:13 PM

HP Recommended

@Shasta_Sharron 

 

Welcome to HP Support Forum. Please treat it as new router and use the following Guide:


                  https://support.hp.com/us-en/document/ish_1736500-1626554-16

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

Tags (1)
Was this reply helpful? Yes No
2 REPLIES 2

‎03-09-2023 08:13 PM

HP Recommended

@Shasta_Sharron 

 

Welcome to HP Support Forum. Please treat it as new router and use the following Guide:


                  https://support.hp.com/us-en/document/ish_1736500-1626554-16

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Tags (1)
Was this reply helpful? Yes No

‎03-09-2023 10:01 PM

HP Recommended

Thx so much, that was helpful! And fixed the problem.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.