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‎11-24-2023 02:54 PM

HP Recommended
Product: HP LaserJet Pro M203dw Printer
Operating System: Microsoft Windows 11

Hi Folks,

Product is a LaserJet M203dw running on Windows 11. I recently changed ISPs and now it refuses to print wired or wirelessly. I have uninstalled and re-installed numerous times trying wireless, ethernet and USB - none seem to work. The printer shows up as DIRECT-a5-HP M203 LaserJet in my wi-fi settings.

 

At standstill with this thing. Any ideas on next steps would be most appreciated!

 

Thanks

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎11-24-2023 02:57 PM

HP Recommended

Have you tried returning the device to initial wireless setup mode as detailed in this knowledge base article?

https://h30434.www3.hp.com/t5/Printers-Knowledge-Base/Wi-Fi-connection-is-lost-after-router-or-netwo...

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



View solution in original post

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2 REPLIES 2

‎11-24-2023 02:57 PM

HP Recommended

Have you tried returning the device to initial wireless setup mode as detailed in this knowledge base article?

https://h30434.www3.hp.com/t5/Printers-Knowledge-Base/Wi-Fi-connection-is-lost-after-router-or-netwo...

If you find the information provided useful or solves your problems, help other users find the solution easier by marking my post as an accepted solution. Clicking "yes" on "was this reply helpful" also increases the chances that this solution will help others.
I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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‎11-26-2023 01:44 PM

HP Recommended

Hi Repairtrooper - apologies for the delayed response, I never got an email telling me about your post.

 

The links you supplied were helpful - I ultimately ended up in Control Panel which showed I had the printer installed twice - it appears with a vanilla PS driver and  then another with the UPD PS driver. Deleting the vanilla installation resolved the problem turning an expensive brick back into a functional printer  🙂

 

Thank You - I appreciate the help!

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