I have changed my broadband provider. How do I re connect my printer?

[fustrateduser0]

HP envy 6032e

[Raj_05]

Hi @fustrateduser0,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.

Switching broadband providers typically doesn't directly affect your printer connection. However, if your printer is connected to the network and the network settings have changed, you may need to update the printer's connection settings. Here are the general steps to reconnect your HP Envy 6032e printer.

Check Network Connection:

• Ensure that your printer is powered on and connected to the same Wi-Fi network as your computer.
• If your printer has a display panel, navigate to the wireless or network settings to confirm the connection.

Print a Network Configuration Page:

• Many HP printers allow you to print a network configuration page that shows the current network settings. Consult your printer's manual for instructions on how to do this.

Update Wi-Fi Settings on the Printer:

• Access the printer's settings through its control panel or a web browser interface (using the printer's IP address).
• Update the Wi-Fi settings to match the new network name (SSID) and password. Refer to your printer's manual for specific instructions.

Reinstall Printer Drivers:

• If you've changed computers or if the printer was installed using a specific IP address, you may need to reinstall the printer drivers.
• Visit the HP support website, enter your printer model (HP Envy 6032e), and download the latest drivers for your operating system.

Run HP Print and Scan Doctor:

• HP provides a tool called "HP Print and Scan Doctor" that can help troubleshoot and fix common printer issues. You can download and run this tool from the HP support website.

Restart Devices:

• Restart your printer, computer, and router to ensure a fresh start.

Update Printer Firmware:

• Check if there are any firmware updates available for your printer on the HP support website. Updating the firmware can resolve compatibility issues.

Check Firewall/Antivirus Settings:

• Ensure that your firewall or antivirus software is not blocking the communication between your computer and printer.

Reinstall Printer:

• If none of the above steps work, you may need to uninstall the printer from your computer and then reinstall it using the updated settings.

I hope this helps. 
 

Take care and have a good day.

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Alden4
HP Support