I have my hp color laserjet pro mfp m281cdw connected cannot print from the web, help.

[Johnboy-1]

I cannot get my hp color laserjet pro-MFP 281cdw to print from the internet, it is connected wireless, and I have tried USB.  Help.

[Kumar0307]

@Johnboy-1, Welcome to the HP Support Community!

Are you trying to print from the computer wirelessly?

I see that you also tried connecting a USB cable, are you able to print using a USB cable?

Do you get any errors while printing?

Try making a standalone copy from the flatbed glass and check if that works. By this, we can conclude if this is a hardware or a driver issue.

Restart the wireless router, the printer, and the PC

• Make sure the printer and the PC are connected to the same wireless network. Either 2.4 or 5GHz network.
• If you have a Dual-band router and both 2.4GHz and 5GHz networks share the same name/SSID, the printer will not be able to connect to the network. In this case, contact your Internet service provider to assign different names to both networks.

Hope this helps! Keep me posted. 

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