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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended

How do I connect my printer to my new wireless internet provider? I have the deskjet 4100e 

1 REPLY 1
HP Recommended

@leahley, Welcome to the HP Support Community!  

  

Thanks for reaching out about your query regarding your printer connection! 

We're thrilled to have the opportunity to assist you and provide a solution.  

  

When you switch to a new Wi-Fi, your HP DeskJet 4100e needs a little nudge to find the new network. Here's how to help it reconnect:

 

Reset the printer’s network settings:

On the printer, press and hold the Wireless button and the Cancel (X) button together for 5 seconds until the wireless light blinks. This clears old Wi-Fi info.

 

Use the HP Smart app (you can feel the ease here):

Open the app on your phone or computer.

Tap Set up a new printer. Let it guide you—like a GPS for your printer.

Select your Wi-Fi, enter the password, and you're in!

 

You’ll know it’s connected when that blue light glows steady—like a calm sea after a storm.  

 

Hope this helps! 

Take care, and have an amazing day!  

  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

  

Regards, 

ZOEY7886
I am an HP Employee

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