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- Printer Wireless, Networking & Internet
- I have new internet modum and can’t connect my printer, how ...

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06-05-2025 03:59 AM
@leahley, Welcome to the HP Support Community!
Thanks for reaching out about your query regarding your printer connection!
We're thrilled to have the opportunity to assist you and provide a solution.
When you switch to a new Wi-Fi, your HP DeskJet 4100e needs a little nudge to find the new network. Here's how to help it reconnect:
Reset the printer’s network settings:
On the printer, press and hold the Wireless button and the Cancel (X) button together for 5 seconds until the wireless light blinks. This clears old Wi-Fi info.
Use the HP Smart app (you can feel the ease here):
Open the app on your phone or computer.
Tap Set up a new printer. Let it guide you—like a GPS for your printer.
Select your Wi-Fi, enter the password, and you're in!
You’ll know it’s connected when that blue light glows steady—like a calm sea after a storm.
Hope this helps!
Take care, and have an amazing day!
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Regards,
ZOEY7886
I am an HP Employee