I have not been able to successfully connect my wireless router and my HP8135e printer. Please help

[Dawn7755]

I have not been able to connect my printer to my wireless router.  The printer will say it is connected but then when I try to print it failed to connect.

[A_Gayathri]

Hi @Dawn7755,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand you are having trouble connecting your HP OfficeJet Pro 8135e printer to your wireless router. It can be frustrating, but let's troubleshoot this together. Here are some steps you can follow:

• Check Network Settings on Printer: Ensure that the printer is connected to the correct wireless network. You can usually access this through the printer's control panel or settings menu.
• Restart Devices: Turn off both your printer and your wireless router. Wait for a few minutes, then turn them back on. Sometimes, a simple restart can resolve connectivity issues.
• Check Wireless Signal Strength: Ensure that your printer is within the range of your wireless router. Weak signals can cause connection problems.
• Verify Router Settings: Double-check your router settings to ensure that it is configured to allow connections from the printer. Make sure that the wireless network is not hidden and that the security settings (like WPA or WPA2) are compatible with your printer.
• Update Printer Firmware: Ensure that your printer has the latest firmware installed. Sometimes, updates can fix connectivity issues. Update the firmware on an HP printer 
• Reset Printer Network Settings: If all else fails, you can try resetting the network settings on your printer and then reconnecting it to your wireless network.
• Use HP Smart App: Consider using the HP Smart app to set up your printer. This app can often simplify the setup process and troubleshoot connectivity issues automatically.

Refer to this document: HP OfficeJet Pro 8135e All-in-One Printer User manual 

I hope this helps. 

Take care and have a good day.

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