I have recently bought a new computer and I need to establish the control panel on the deckto[

[johnrufusericks]

I do not have the control panel on my desktop to control the scanning on printer

[Irfan_06]

Hi @johnrufusericks,

Welcome to the HP Support Community.

Thank you for posting your query. I will be glad to assist you.

I see that you are looking for help with installing the printer software to access your printer from your PC.

Are you able to make a copy on the printer standalone? (Place an original document on the scanner glass and make a copy to confirm hardware is working fine)

To understand the issue and help you, please share the details listed below:

- Exact model number/product number(SKU number) of your HP Product (Click here for information on how to find the model number/product number).

- May I know which application you are using to print?

- When was the last time your printer was connected or working fine?

- May I know which devices are you using to print eg: Windows PC, Mac, or Smartphone (Android or iPhone)?

Note: Do not share any of your personal information such as serial, phone number, email ID, etc.

Take care and have a great day ahead!

Irwin6

HP Support