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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
MFP 170
Microsoft Windows 10 (64-bit)

I have the same issue, although I have never set a password and the default user of admin doesn't work.

Please could you get in contact with the solution please.

13 REPLIES 13
HP Recommended

@dskantz

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

  • Could you share the screen where it's asking for the password? 
  • What's the Wi-Fi light status on the Printer(Blinking or Steady)? 
  • What seems to be the exact issue with your HP Product today?  

Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

HP Recommended

I need the wpa/wep for my printer so I can print from my iPhone and ipad

HP Recommended

@Dj119

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

  • Are you getting any error messages or codes while connecting to the router? 
  • What's the Wi-Fi light status on the Printer(Blinking or Steady)? 
  • What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824

Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

HP Recommended

No it is only blinking so I need to set it up in web gue but the admin don't work to be able to configure it

 

HP Recommended

No error messages….. the blue light is steady…..product is officejet 4630

HP Recommended

Can no one there help?  I need the wpa/wep

HP Recommended

@Dj119 @dskantz

Thank you for posting back. 

 

Let's try this: 

Find and enter the WPS PIN to complete printer setup. You have a short time (90 seconds for most models) to enter the PIN before it expires.

Enter the WPS PIN for your printer prompt in Windows 10

  1. After the WPS PIN prompt displays on the computer, look for a PIN on the printer control panel or the information sheet that printed during setup.

  2. Enter the PIN, and then click Next to finish the setup.

  3. If the PIN does not work, do one of the following:

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

HP Recommended

My wifi don't use wpa I got google mess network and I can not install the printer tool on my pc. That why I tried to use the inbeded web guide but there the admin request password that I never set.

HP Recommended

@dskantz

Thank you for posting back. 

 

Wi-Fi Direct is a connection option with most HP wireless printers released in 2014 and later. Use Wi-Fi Direct when a local wireless network is unavailable.

  1. Make sure paper is loaded in the main tray, and then turn on the printer.

  2. In Windows, search for and open Printers and scanners.

  3. Click Add a printer or scanner.

  4. Click Show Wi-Fi Direct printers.

    Clicking Show Wi-Fi Direct printers

  5. Select your printer with DIRECT in the name.

    Selecting your printer with Wi-Fi Direct in the name

  6. Click Add device.

  7. After the WPS PIN prompt displays on the computer, look for a PIN on the printer control panel or the information sheet that printed during setup.

  8. Enter the PIN within 90 seconds, and then click Next to complete the connection.

    NOTE: 

    If the PIN expires, restart your computer, and then go through the printer setup process again.

    Typing the WPS PIN when adding a Wi-Fi Direct printer in Windows 10

  9. If a Driver is unavailable status message displays, go to 123.hp.com to download and install the print driver.

    Example of Driver is unavailable message

  10. Open the item you want to print, click File, and then click Print.

  11. Select your printer from the list, and then click Print.

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution

ECHO_LAKE
I am an HP Employee

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