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Common problems for Connectivity Issues
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‎03-21-2023 07:54 AM

HP Recommended
Product: HP LaserJet Pro MFP M29w Printer

Every time I want to use my printer via a Wifi connection, I get an error that my printer is offline. (the printer is not offline)

I have to go to control panel and uninstall the printer, and reinstall the printer and get the code printed out and type it in. It is very frustrating as it happens constantly. I believe I have pinpointed it to every time my laptop disconnects from Wi-Fi and reconnects, but it happens on my phone as well. 

Category:
1 REPLY 1

‎03-24-2023 04:57 AM

HP Recommended

Hi @Jdamero3,

 

Welcome to the HP Support Community

 

I reviewed your post and understand that the printer is losing the wireless connection often.

 

Please refer to the below article and follow the steps under Wi-Fi connection to the printer is weak or frequently drops after setup

https://support.hp.com/us-en/product/hp-laserjet-pro-mfp-m28-m31-printer-series/16647082/model/16647...

 

Hope this helps! Keep me posted. -

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Nal_NR-Moderator
I am an HP Employee

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