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‎04-08-2022 10:03 PM

HP Recommended
Product: HP ENVY 6420e All-in-One Printer
Operating System: iOS

I need to sync my current hp envy printer to my new Telstra smart modem gen 3. The wi fi cannot locate the printer via hp Ap.

Category:
1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎04-12-2022 10:36 AM

HP Recommended

@Tezza007

 

Welcome to the HP Support Community.

 

Let's reset the network settings on the Printer: To restore the printer to the original network settings ● On the back of the printer, press and hold the Wireless button for at least three seconds.

 

Once done, connect the printer to the Wi-Fi.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

View solution in original post

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1 REPLY 1

‎04-12-2022 10:36 AM

HP Recommended

@Tezza007

 

Welcome to the HP Support Community.

 

Let's reset the network settings on the Printer: To restore the printer to the original network settings ● On the back of the printer, press and hold the Wireless button for at least three seconds.

 

Once done, connect the printer to the Wi-Fi.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

Was this reply helpful? Yes No
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