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Common problems for Connectivity Issues
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  • I follow the instructions I can print out, but they seem to have no relation to what happens
1 REPLY 1
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Hi @RoccoRonzoni 

 

Welcome to the HP Support Community.  

 

Thank you for posting your query, I will be glad to help you.

 

I understand you are facing an issue with The HP Envy 6055e changed wireless network and can't set up the printer. Not to worry I will help you to get a resolution to resolve the issue.

 

Setting up a new wireless network for your HP Envy 6055e printer may require you to reconfigure the printer with the new network information. Here's a step-by-step guide to help you with the setup:

Reset Network Settings on the Printer:

  • On the printer's control panel, navigate to "Setup" or "Settings."
  • Look for the "Network" or "Wireless" menu.
  • Select "Restore Network Settings" or a similar option to reset the network settings.

Connect to Wi-Fi:

  • On the printer's control panel, go to "Wireless" or "Network" settings.
  • Choose "Wireless Setup Wizard" or a similar option.
  • Follow the on-screen instructions to select your new wireless network and enter the Wi-Fi password.

Use HP Smart App (Optional):

  • Download and install the HP Smart app on your smartphone or tablet.
  • Open the app and follow the on-screen instructions to add your printer.
  • The app may guide you through the wireless setup process.

Manual Setup via Printer Control Panel:

  • If the above steps don't work, you can manually enter the new wireless network settings.
  • On the printer's control panel, navigate to "Setup" or "Network" and select "Wireless Setup" or a similar option.
  • Enter the SSID (Wi-Fi network name) and password manually.

Check the Connection:

  • After setting up the wireless connection, print a network configuration page from the printer to verify that it is connected to the new network.
  • Use the printer's control panel to print a configuration page or use the HP Smart app for this purpose.

Update Printer Drivers (Optional):

  • Make sure you have the latest drivers for your printer installed on your computer. You can download them from the HP support website.

Restart Devices:

  • Restart your printer, computer, and router to ensure that all devices are in sync with the new network settings.

 

I hope this helps. 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!


A_Gayathri
HP Support Community Administrator.
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