I moved my computer and left it unplugged for a week. Now it will not connect to my laptop

[Cronewoman]

I unplugged my hp4255 wireless printer and moved it for a week. Now it will not connect to my laptop. I cannot get it to print anymore and it is less than six months old. I had no trouble getting it going when it was brand new but I cannot figure out how to get it to work now

[Max3Aj]

@Cronewoman, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

I understand how frustrating it can be when your printer suddenly stops connecting after being unplugged for a while. Let’s walk through some steps to get your HP DeskJet 4255e back online and printing again.

Restart Devices

• Power off your printer and unplug it from the power source.
• Restart your laptop.
• After 30 seconds, plug the printer back in and power it on.

Check Wi-Fi Connection

• Make sure your Wi-Fi network is active and the printer is within range.
• On the printer, press the Wireless button to check if it's connected (the light should be solid blue).
• If the light is blinking or off, the printer is not connected to Wi-Fi.

Reconnect the Printer to Wi-Fi

Use the HP Smart App to reconnect your printer:

• Download or open the HP Smart App.
• Tap “+” to add a new printer.
• Follow the on-screen instructions to reconnect your printer to your Wi-Fi network.

Alternatively, you can reset the wireless settings:

• Press and hold the Wireless and Cancel buttons on the printer for 5 seconds until the wireless light starts blinking.
• This puts the printer in Wi-Fi setup mode.
• Use the HP Smart App to complete the setup.

Reinstall the Printer on Your Laptop

• On your laptop, go to Settings > Devices > Printers & scanners.
• Remove the HP DeskJet 4255e if it’s listed.
• Re-add it using the HP Smart App or Add a printer option.

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

Max3Aj

HP Support