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- HP Community
- Printers
- Printer Wireless, Networking & Internet
- I moved my hp deskjet 3772 to another location and need to e...

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10-22-2023 03:16 PM
I have moved my hp deskjet 3772 wireless printer to a new location with a different Wi-Fi connection and I need to remove the former Wi-Fi password and enter the new Wi-Fi password in order to continue to print from Microsoft 365 on my ipad11
10-22-2023 03:42 PM
Welcome to the HP Community --
Network Defaults - remove the old stuff
Restore Wi-Fi setup mode on your HP printer
Reminder to those reading:
This printer supports Wireless at 2.4GHz (not 5GHz)
Make sure your router is broadcasting on both frequencies.
Video help - related
HP Deskjet 3720 | 3723 | 3730 | 3755: How to resolve a Printer Offline issue
HP Deskjet 3720 3755 3730 3723: Using the HP Smart apps to connect wirelessly and print
Additional Information
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Example – EWS – IPv4
EWS > HP Document / How-to
Use the HP printer Embedded Web Server (EWS)
Ethernet
Open your Browser > Type / enter the Printer IP address into URL / Address bar
Tab Network > Wired (802.3) > IPv4 Configuration
Wireless
Open your Browser > Type / enter the Printer IP address into URL / Address bar
Tab Network > Wireless (802.11) > IPv4 Configuration
As Available:
Tab Network > Wireless (802.11) > Advanced
Network Interface on / off, Network SSID name, Security Settings, Passphrase / Password
Select and connect to the correct SSID / network name for the bandwidth you are using.
Note: It is not mandatory that you use a manual / static IP address. Doing so can improve stability.
EWS_9025_Network_IPv4_Configuration_3
EWS_9025_Network_Wireless_IPv4_Advanced_2
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References / Resources
Technology Tips Video Gallery from our HP Expert greenturtle
Technology Tips YouTube Video Help for Printers
and
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Dual Band Network - Considerations
Reminders
Do not ignore your router --
A router that is weak, outdated, poorly located, or incorrectly configured can cause all sorts of odd network behavior issues.
If the printer supports it, connecting using Ethernet is generally a better choice.
Some printers, particularly older models, only support Wireless at 2.4GHz
Some printers support Wireless at both 5GHz and 2.4GHz – but not at the same time
Regardless, if the printer won't work or cannot connect to your 5GHz SSID named network, connect to the 2.4GHz network.
If you are running a Dual Band Network,
Check that the router is set up to broadcast all frequencies it supports.
Next,
If your router supports it,
On your router:
Create a separate SSID named network for each frequency supported by the router
What? Create one SSID named network for 5GHz and one SSID named network for 2.4GHz
and
Connect the printer to the SSID named network on the frequency / band you want it to use.
In general,
- 2.4GHz is less fussy about obstacles and supports a longer distance (separation) between router and device (printer)
- 5GHz is faster
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HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Alerts, Access to the Print and Scan Doctor (Windows), Warranty Check, HP Drivers / Software / Firmware Updates, How-to Videos, Bulletins/Notices, Lots of How-to Documents, Troubleshooting, Manuals > User Guides, Product Information (Specifications), Supplies, and more
Open
HP DeskJet 3772 All-in-One Printer
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