I need help connecting my desk jet 3755 to Wi-Fi

[Ann1971]

I disconnected my desk jet 3755 and bought it to my winter home. Now that I am back at my other home, I cannot get it to connect to Wi-Fi. 

[Kumar0307]

@Ann1971, Welcome to the HP Support Community! I’m here to help.

I see that you are not able to connect the printer to the wireless network.

To connect the printer to your wireless network, refer to - Connecting an HP Printer Using Wi-Fi Protected Setup (WPS)

• Make sure the printer and the Mac are connected to the same wireless network. This model printer only connects to a 2.4GHz network.
• If you have a Dual-band router and both 2.4GHz and 5GHz networks share the same name/SSID, the printer will not be able to connect to the network. In this case, contact your Internet service provider to assign different names to both networks.
• Also, check with your Internet service provider if your router is able to forward 'Bonjour packets'.

Bonjour locates devices such as printers, other computers, and the services that those devices offer on a local network using multicast Domain Name System (mDNS) service records. The software comes built-in with Apple's macOS and iOS operating systems.

• This printer supports WPA encryption, check if the router is on the same encryption method. If using WEP or WPA-PSK+FT change it to WPA-PSK

You may also refer to - HP printer setup (Wi-Fi network)

Hope this helps! Let me know how it goes. 

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