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- HP Community
- Printers
- Printer Wireless, Networking & Internet
- I need phone support

Create an account on the HP Community to personalize your profile and ask a question
03-28-2025 10:04 AM
First, please read and heed our public service announcement -
Welcome to the HP English Community --
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<< Warning - Read >>
- HP Community cannot make use of Private Information -
- The HP Community is a public website -
- Please do NOT post serial numbers, email addresses, full names, addresses, case numbers --
Do not trust Tags or Links added to Community Posts by new members that direct you to contact a phone number, email, chat, or social media.
HP Support does not make use of Community "Tags" or "Call us" links from new members.
HP Support does not free post support phone numbers as usernames nor does HP Support free post Chat links.
Your computer is not full of bugs.
Thank you for participating in the HP Community --
Real people who own, use, and support HP devices.
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The HP Community does not provide phone, chat, or remote access support.
We are a Peer-to-Peer user forum.
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"Yeah, but -- I want phone support"
If your product is still in Warranty,
If you believe the source of the problem is hardware,
Please contact HP Support and submit a Warranty Repair case.
Scroll down to "Important"
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If your question is related to HP Instant Ink -
Contact HP Instant Ink Support.
Scroll down to "Important"
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Should you wish to do so,
Consider HP SmartFriend -
Available for one time or subscription, HP SmartFriend is a paid service.
Scroll down to "Important"
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If you wish to do so,
You can ask for help here.
Out of Warranty? What to do...
For those of us who are "Out of Warranty", submitting a Warranty repair request to HP Support is not an option.
Open your device HP Product Home > Select Category Troubleshooting to find help for common issues.
HP Support does not generally provide free service for out-of-warranty devices.
Our HP Community is not HP Support; we do offer online help free of charge.
Reminder – New Post – Post New Question
When you submit your question to the Community,
Increase your chances of receiving an answer ---
For example,
- Provide the model of the device Product Home and the Operating System / version
- Do NOT include the serial number -- What? We cannot make use of the information and you should never post private information in a public forum.
- As best you can, describe the issue for which you are seeking our help.
- Tell us what you have tried to fix the problem.
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Message Content References
HP DeskJet 2700, 2700e, 4100, 4100e printers – Wireless printer setup
User Guide - HP DeskJet 2700e All-in-One series
Technology Tips Video Gallery from our HP Expert greenturtle
Technology Tips YouTube Video Help for Printers
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Important
Never post private information in the HP Community!
Thieves are waiting - do not just hand out your privacy to their keeping.
HP Support does not free-post phone numbers for HP Support on the Internet.
Your computer is not full of bugs and you do not need to pay a fee for driver support.
Pay attention to where you are going.
Do not wander around on the Internet looking for help –
When looking for help, start only at legitimate web sites for your product.
One dot, one letter, a single space out of place can land you on the dark side.
- HP Support HP World-Wide Support
- Store/HP.com USA HP Sales and Customer Service
Not your HP store?
Scroll to the bottom of the store website and click the Flag to change regions.
- HP products, start here in the HP Community or at the HP Website
- Microsoft / Windows - start at Microsoft Web Site
- Printer Software - 123.hp.com - Printer setup from the HP® Official site
- Help with Instant Ink - HP Instant Ink Support - Website
- Combined Printer, Support, and Ink Subscription Service - HP All-In Plan - Printer / Ink / Support
- Out-of-Warranty > Paid Subscription or One Time Help: - HP SmartFriend Services | HP® Official Site
- Open the SmartFriend Data Sheet - Contact Information
- Scroll down to section “Service by Region” and check the contact options in your region / location.
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READ – Be Informed – Be Aware
HP Fraud Alert: Protecting Yourself from Scams | HP® Official Site
HP Fraud Alert: Protect Yourself from Scams, Report Suspicious Calls
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References / Resources
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories:Warranty Check,Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates,Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair
Open
Enter the device type and model name of your HP product
OR
Select a saved product from HP Account Dashboard
OR
HP DeskJet 2742e All-in-One Printer
Thank you for participating in the HP Community --
Real people who own, use, and support HP devices.
Click Yes to say Thank You for the help !
Question / Concern Answered, Click my Post "Accept as Solution"