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How to find mac adress for my printer 

1 REPLY 1
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@Angellaaah, Welcome to HP Support Community,

 

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

 

Steps to Print a Network Configuration Page:

Make sure the printer is powered on.

Press and hold the Wireless button and the Information button at the same time.

The printer will print a Network Configuration Page.

Look for the MAC Address on the printed page — it may be listed as "Hardware Address" or "MAC".

 

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

 

Take care and have a good day. 

 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Regards,

Garp_Senchau
I am an HP Employee

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