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HP Recommended
MFP M283fdw
Microsoft Windows 10 (64-bit)

I installed a new wireless network in my home and I need my HP Color Laser Jet to forget the old wireless network SSID and allow me to enter a new one for it to join, but it keeps asking me for a password in order to even get to the setup parameters.  No password that I know of works (certainly not the original network access password).  What password is it looking for so I can get to set up the new network?

1 REPLY 1
HP Recommended

Hi@Lone_Star_Demon,

 

Welcome to HP Support Community!

 

To reconfigure the printer, follow the steps from the document HP Printers - No Connection after Router or Wi-Fi Settings Change.

 

Additionally, refer to the document Connect to a Wireless HP Printer for help.

 

If you still have issues, use the guided troubleshooter Troubleshooting | Wireless Printing Center for instruction to isolate and resolve the issue.

 

Hope this helps! Keep me posted. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

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