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HP Recommended

I need to remove all software for HP Officejet Pro 8610 and HP Officejet Pro 8710 before I load the software for my new Printer

1 REPLY 1
HP Recommended

@BonnieC100, Welcome to HP Support Community. 

 

Thank you for posting your query, I will be glad to help you. 
I understand you’d like to completely remove all HP printer software related to your HP OfficeJet Pro 8610 and HP OfficeJet Pro 8710 before installing your new printer. I’ll guide you through the steps to ensure a clean uninstall.

Option 1: Use HP Easy Start Uninstaller (Recommended)

HP provides a tool to help remove printer software:

  1. Download HP Easy Start from the official HP site:
    HP Easy Start Software and Driver Downloads | HP® Support
  2. Run the installer and select Uninstall HP Software when prompted.
  3. Follow the on-screen instructions to remove all HP printer-related software.

Option 2: Manually Uninstall via Windows Settings

If you prefer to do it manually:

  1. Press Windows + I to open Settings.
  2. Go to Apps > Installed Apps (or Apps & Features).
  3. Locate and uninstall any of the following:
    • HP OfficeJet Pro 8610 software
    • HP OfficeJet Pro 8710 software
    • HP Smart
    • HP Update
  4. Restart your computer after uninstalling.

After Uninstalling

Once all old software is removed, you can install your new printer using:

  • HP Smart App: HP Smart
  • Or the full driver package from the HP Support site.

I hope this helps. 

 

Take care and have a good day. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

 

Max3Aj

HP Support 

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