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- HP Community
- Printers
- Printer Wireless, Networking & Internet
- Re: I need to speak to a representative by phone

Create an account on the HP Community to personalize your profile and ask a question
05-19-2025 08:26 AM
Welcome to the HP English Community --
Understood -- our Community does not offer phone support.
First...
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HP Support – Hardware / Technical Support for Devices in Warranty
Registered Devices in Warranty:
Contact HP Support
Start here:
HP Support virtual repair center
Printers
Contact HP Support – Printer Support
HP Support HP World-Wide Support
In-Warranty Products – Case submission for Warranty Repair
Select your region and follow the prompts
HP Support - Regional Links
USA / Canada > HP® Customer Support - USA
UK > HP® Customer Support - UK
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Reminders – READ
<< Warning >>
Do not trust Tags added to Community Posts that direct you to contact a phone number, email, chat, or social media.
HP Support does not use Community "Tags"
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Online Case Submission to HP Support is available to those whose devices registered and are still in Warranty.
Some (Most) regions display phone / chat contact information only after the case is submitted online.
Not every issue is covered under the standard Hardware Warranty. Purchased Care Pack Warranties differ by contract.
HP is not a "general" repair facility: Requests for out-of-warranty repairs are usually not accepted.
If the problem is hardware, if your device is in Warranty, if your device is Registered, and you cannot submit your case to Support, let us know and we will forward a request.
Important
Never post private information in the HP Community!
Thieves are waiting - do not just hand out your privacy to their keeping.
HP Support does not free-post phone numbers for HP Support on the Internet.
Your computer is not full of bugs and you do not need to pay a fee for driver support.
Pay attention to where you are going.
Do not wander around on the Internet looking for help –
When looking for help, start only at legitimate web sites for your product
- HP Support HP World-Wide Support
- Store/HP.com USA HP Sales and Customer Service
Not your HP store?
Scroll to the bottom of the store website and click the Flag to change regions.
- HP products, start here in the HP Community or at the HP Website
- Microsoft / Windows - start at Microsoft Web Site
- Printer Software - 123.hp.com - Printer setup from the HP® Official site
- Combined Printer, Support, and Ink Subscription Service - HP All-In Plan - Printer / Ink / Support
- Help with Instant Ink - HP Instant Ink Support - Website
- Out-of-Warranty > Paid Subscription or One Time Help: - HP SmartFriend Services | HP® Official Site
- Open the SmartFriend Data Sheet - Contact Information
- Scroll down to section “Service by Region” and check the contact options in your region / location.
Do not be a victim.
Stay vigilant.
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Out of Warranty? What to do...
For those of us who are "Out of Warranty", submitting a Warranty repair request to HP Support is not an option.
Open your device HP Product Home > Select Category Troubleshooting to find help for common issues.
HP Support does not generally provide free service for out-of-warranty devices.
Our HP Community is not HP Support; we do offer online help free of charge.
Reminder – New Post – Post New Question
When you submit your question to the Community,
Increase your chances of receiving an answer ---
For example,
- Provide the model of the device Product Home and the Operating System / version
- Do NOT include the serial number -- What? We cannot make use of the information and you should never post private information in a public forum.
- As best you can, describe the issue for which you are seeking our help.
- Tell us what you have tried to fix the problem.
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References / Resources
HP Printer Home Page - References and Resources
Learn about your Printer - Solve Problems
“Things that are your printer”
When the website support page opens, Select (as available) a Category > Topic > Subtopic
NOTE: Content depends on device type and Operating System
Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair
Open
Enter the device type and model name of your HP product
OR
Select a saved product from HP Account Dashboard
Thank you for participating in the HP Community --
Real people who own, use, and support HP devices.
Click Yes to say Thank You for the help !
Question / Concern Answered, Click my Post "Accept as Solution"