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Guidelines
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Common problems for Connectivity Issues
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HP Recommended

I need to speak to someone on the phone

1 REPLY 1
HP Recommended

@IraJ7 

 

Welcome to the HP English Community --

 

Understood -- our Community does not offer phone support.

 

First...

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HP Support – Hardware / Technical Support for Devices in Warranty

Registered Devices in Warranty:

Contact HP Support

 

Start here:

 HP Support virtual repair center

 

Printers

 Contact HP Support – Printer Support

 

HP Support  HP World-Wide Support

In-Warranty Products – Case submission for Warranty Repair

Select your region and follow the prompts

 

HP Support - Regional Links

 USA / Canada >   HP® Customer Support - USA

 UK >  HP® Customer Support - UK

 

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Reminders – READ

 

<< Warning >>

Do not trust Tags added to Community Posts that direct you to contact a phone number, email, chat, or social media.

HP Support does not use Community "Tags"

 

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Online Case Submission to HP Support is available to those whose devices registered and are still in Warranty.

 

Some (Most) regions display phone / chat contact information only after the case is submitted online.

 

Not every issue is covered under the standard Hardware Warranty.  Purchased Care Pack Warranties differ by contract.

 

HP is not a "general" repair facility: Requests for out-of-warranty repairs are usually not accepted.

 

If the problem is hardware, if your device is in Warranty, if your device is Registered, and you cannot submit your case to Support, let us know and we will forward a request.

 

Important

 

Never post private information in the HP Community!

 

Thieves are waiting - do not just hand out your privacy to their keeping.

 

HP Support does not free-post phone numbers for HP Support on the Internet.

 

Your computer is not full of bugs and you do not need to pay a fee for driver support.

 

Pay attention to where you are going.

 

Do not wander around on the Internet looking for help –

When looking for help, start only at legitimate web sites for your product

 

Not your HP store? 

Scroll to the bottom of the store website and click the Flag to change regions.

 

 

Do not be a victim.

 

Stay vigilant.

 

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Out of Warranty?  What to do...

 

For those of us who are "Out of Warranty", submitting a Warranty repair request to HP Support is not an option.

 

Open your device HP Product Home > Select Category Troubleshooting to find help for common issues.

 

HP Support does not generally provide free service for out-of-warranty devices.

Our HP Community is not HP Support; we do offer online help free of charge.

 

 

Reminder – New Post – Post New Question

 

 When you submit your question to the Community,

Increase your chances of receiving an answer ---

 

For example,

 

  • Provide the model of the device  Product Home and the Operating System / version

 

  • Do NOT include the serial number -- What?  We cannot make use of the information and you should never post private information in a public forum.
  • As best you can, describe the issue for which you are seeking our help.
  • Tell us what you have tried to fix the problem.

 

 

 Post New Question

 

 

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References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

 

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

 

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

 

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

 

 

Thank you for participating in the HP Community --

Real people who own, use, and support HP devices.

Click Yes to say Thank You for the help !

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.