• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
Locked

‎05-15-2024 09:29 PM

HP Recommended
Product: HP Officejet Pro 8600 e-All-in-One Printer - N911a

I switched my home internet from Xfinity to T-Mobile.  I was able to connect every device in my home to the new T-Mobile network gateway including multiple cell phones, ipads, macbooks, and Amazon fire sticks.  No issues, great speed and streaming quality.  The only device that is an issue is my Officejet Pro 8600 all-in-one printer. It will not connect no matter what I try.

 

I've tried both 5Ghz and 2.4 GHz frequency and various WPA Versions including WPA2/WPA3, WPA/WPA2 and WPA2. 

 

Any suggestions?

 

Thanks in advance.

Category:
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.