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‎07-16-2024 11:02 AM

HP Recommended
Product: HP DeskJet 2720e All-in-One Printer
Operating System: Other

I've just had to  separate my 2.4ghz and 5ghz again and it comes up "an unexpected error has occurred " when I sign into the Internet. I've tried everything to no avail. 

Category:
1 REPLY 1

‎07-16-2024 11:30 AM

HP Recommended

Try resetting then reconnect

 


Click here for network setup using HP Smart but in a different language

Reset the 2720

  • Disconnect the power cable while the printer is on.
  • Press and hold the power button and cancel button together and plug the power cable simultaneously.
  • Continue to hold for 20 seconds and let go the buttons and allow the printer to initialize



WiFi setup 2720e video using smartphone
https://www.youtube.com/watch?v=G7K8_3pgnMQ&ab_channel=CopyPrintScan

2723e wifi setup video


The WPS or pushbutton setup may be easier and does not use a smartphone. See page 22
https://h10032.www1.hp.com/ctg/Manual/c07043348.pdf

Full feature software Feb 2022

Deskjet reference 2720  2723 

Let me know if you have a flex system (WiFi boosters or repeaters) as the setup is much more complicated

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