• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP Envy 6555e All-in-One Printer

HP Envy 6555e all-in-one printer

1 REPLY 1
HP Recommended

@speed2223, Hello and welcome to the HP Support Community!

 

Thanks for posting your question. I'm here to help you get things back on track.

Here's how you can change the Wi-Fi settings on their HP Envy 6555e All-in-One Printer:

 

Option 1: Restore Wi-Fi Setup Mode (Recommended for New Network Setup)

If the Wi-Fi network has changed (e.g., new router or password), follow these steps to reconnect:

On the printer's touchscreen:

  • Tap the Wireless icon or Setup icon.
  • Go to Network Setup or Settings.
  • Select Restore Network Settings.
  • Confirm by tapping Yes.

The Wireless light will start blinking blue. This means the printer is in Wi-Fi setup mode.

Within 2 hours, open the HP Smart app on your phone or computer and follow the prompts to reconnect the printer to your new Wi-Fi network.

Restore Wi-Fi setup mode on your HP printer | HP® Support
 

Option 2: Use the HP Smart App

If the printer is already connected but you want to change the Wi-Fi:

  1. Download or open the HP Smart app on your device. HP Smart
  2. Select your printer.
  3. Go to Printer Settings > Advanced Settings.
  4. This opens the Embedded Web Server (EWS).
  5. Navigate to Network > Wireless Setup Wizard.
  6. Follow the on-screen instructions to connect to a new Wi-Fi network.

I hope the information shared has been useful and resolves your concern.

 

Wishing you a smooth and hassle-free experience ahead!

 

If this solution helped, please click “Accepted Solution” so others can benefit too. Don’t forget to hit the “Yes” button if you found this helpful!

Warm regards,

Max3Aj

HP Support

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.