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Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended
HP OfficeJet Pro 6968 All-in-One Printer
Microsoft Windows 10 (64-bit)

under ethernet settings my printer says Address not connected, the light on my printer is solid blue and my wifi is connected. I have checked all of my connections for ethernet cord from the hard drive to the printer. Does anyone know what else I can do

1 REPLY 1
HP Recommended

You can connect the printer with wireless only or with ethernet only, you can't have them both connected at the same time.




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