IP connection problems - HP LaserJet Pro MFP M521dn Printer

[Bruno554499]

Good afternoon, the problem I have is that I cannot connect my HP LaserJet Pro MFP M521dn printer. It is connected to the router, the router detects the printer and assigns it an IP, but from the PC, when I want to add the printer, I cannot make the connection with either the IP or the HOST, it cannot find the printer directly. I am connected to the correct network, there is no other. The printer has internet, because if I sent a file by email, it receives it and prints it. But it doesn't let me connect it via IP, which is what interests me. The IP on the printer is configured by DHCP.

[Valsimot]

When you run printers installation software does it find the printer?

[Bruno554499]

No, the software does not find the printer nor does the "add new printer" option that Windows has.

[Valsimot]

Restore the printers network settings.

Is this new printer or it previously worked on that network?

[Bruno554499]

I changed my ISP, so the printer had stopped working with the IP option. After checking, I was able to connect it to the internet allowing me to send files via email and have the printer print them, but the IP function I was using before was no longer working. As I mentioned before, it appears connected in the list of devices the router offers, but even when connected to the correct network, the PC does not find the printer.

[Valsimot]

If you open a web browser and enter printer's IP address can you access printer's EWS?