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Common problems for Connectivity Issues
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HP Recommended

I am trying to download HPsmart app to enable me to print from my iPhone and is asking me for credit card number why is this?

1 REPLY 1
HP Recommended

@Delduque 

 

Welcome to the HP Community --

 

The app is free and does not require a credit card number when you get the app from HP.

We've read stories about people landing on a Not-HP site  (or Not Apple for iPhone apps) and then being charged for "something".

??

 

Apple Apps Store - HP Smart

https://apps.apple.com/us/app/hp-smart/id469284907

 

================================

HP Smart (Mobile) >>> Download / Install - How-to and FAQ

 

 HP printer setup (HP Smart app)

Reminder >> Read the FAQs

 

>>> Terms of Use >>>  HP Smart – formally HP Connected – Services Terms of Use

 

Reminders -- Initial Connection

  • Your Mobile device (tablet, phone) must be on the same network as the printer.
  • On that mobile device, Location Services and Bluetooth should both be switched ON

 

-- Be Aware –

Any HP application you install should be sourced from “HP”.

What?  Fakes have been discovered on at least one Mobile App Store –

Check who is providing the application >> “HP Inc.”

If you can’t tell, ask or use the Homepage method (if using Windows) to download and install the HP Smart application.

 

====  ====  ====  ====  ====  ====

 

Mobile Printing – Mobile Options for Printers

 

Start here

Print from your Android, iOS, or Amazon Fire device with the HP Mobile printing app.

Search / Find your printer and supported applications.

 HP Printers - Mobile Printing Solutions Compatible with HP Printers

 

Note:

This list only includes consumer printers.

If you have an HP Enterprise printer, go to

 HP LaserJet, HP OfficeJet Enterprise, HP PageWide - Printers that can use mobile printing solutions

 

 

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References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

 

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

 

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

 

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

 

Thank you for participating in the HP Community --

Real people who own, use, and support HP devices.

Click Yes to say Thank You for the help !

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.