• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Common problems for Connectivity Issues
We would like to share some of the most frequently asked questions about Printer Wi-Fi, Connectivity Issues and Offline Status. Check out this link: HP printer is offline or unavailable.
HP Recommended

I have hp office jet 9025e and wifi not work8ng so instant ink not working what to do?

1 REPLY 1
HP Recommended

Hi there,

 

Sorry to hear about the trouble! Here are a few steps you can try:

 

  1. Restart Devices: Restart your printer, router, and any devices connected to the network.
  2. Check WiFi Connection: Make sure your printer is within range of the WiFi signal and that the WiFi network is functioning properly.
  3. Reconnect to WiFi: Go to the printer's settings and reconnect it to your WiFi network. Double-check the password.
  4. Update Firmware: Ensure your printer’s firmware is up-to-date. You can do this through the HP Smart app or the printer’s settings.
  5. HP Support: If the issue persists, reach out to HP support for further assistance.

Good luck!

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.