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Have HP LaserJet MFP M140 printer.  I have tried to connect to my iPhone HP app and also MacBook Pro via app.  Of course my user name and password has changed since I have fiber.  Did all the instructions for connection via manual.  After failed attempts, I took the printer off the apps and tried to reinstall.  I also tried the HP Direct Password that I printed off.  However, it looks like Spectrum is probably the network name that the printer is recognizing.  I no longer have Spectrum.  How do I get my printer make the change?  Every device I have besides the printer has been successful in the switch to AT&T fiber.  Thanks!  

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I figured it out.  Press the blue WiFi button and red X at the same time on the printer.  You can then go into the app and enter new user name and password for new  provider service.  Should have googled it.

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HP Recommended

I figured it out.  Press the blue WiFi button and red X at the same time on the printer.  You can then go into the app and enter new user name and password for new  provider service.  Should have googled it.

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Anyways it is good to know that is now solved 😇

https://www.youtube.com/watch?v=XmRrGORAO9c

 


@ferRX / I am a volunteer posting answers on my own time.
This video reviews the method to do the wireless wifi setup of your HP LaserJet M140we Printer using an iPhone. Welcome To My Channel - Printer Guruji https://www.youtube.com/c/PrinterGuruji Visit Our Website- https://www.printerguruji.com For Printer Support:- WiFi Printer setup or ...
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