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Common problems for Connectivity Issues
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‎05-18-2026 02:55 AM

HP Recommended

Hello,

 

I have been repeatedly experiencing issues with my HP Envy 6120e printer. Very often, even though the printer is connected to Wi-Fi and linked to my laptop, I am unable to print. The error messages vary; currently, it says that the printer is in an “error state.”

 

I have tried restarting the printer and reconnecting it to Wi-Fi, but nothing seems to help. It is really frustrating, as I have been facing problems almost every time I need to use the printer since I purchased it.

 

I would appreciate your advice on how to resolve this issue once and for all so that I can use the printer normally.

 

Thank you a lot.

 

Katerina

Reply
1 REPLY 1

‎05-18-2026 12:25 PM

HP Recommended

Hi @KaterinaNo 

 

Please, try the procedures below:

 

HP printers - Wi-Fi connection is lost after router or network settings change | HP® Support

 

Best regards

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