Issue with connecting to Instant link from printer.

[anifeo]

For HP DeskJet 2630 All‑in‑One Printer  In HP Instant Ink I see: "Unable to connect to the printer. Check your connection and try again later." And status of printer says: "? Ready to print" - question mark in grey.

But at the same time I see in HP Smart that printer is online and it has Web Services enabled and connected.

I tried multiple times reinstalling all, including WebServices separately. Nothing seems helping.

I don't have USB cable plugged in, so it should be working.

Could anyone please help? 

[anifeo]

Actually after more tweaking, it is now shown in HP Instant Ink as Synched and Ready to print. Although in HP Smart it says: "Important message at HP Instant Ink" and wont' allow to print anything. And nothing i see in HP Instant link which indicates a problem

[anifeo · Accepted solution]

Ok now I sorted it myself - just spent 2 days on that.

And I even cannot say what exactly fixed that. I was able to print, although Printer status page still says that HP Instant Link has issue. I guess there is some delay.

Probably it was broken in the first place because I had my credit card address changed, but it was not in synch in Instant Link account.

Then in addition it was migration to mac OS 13.0, which is apparently not supported. So I had to do all reinstallation again in Windows.

And also I changed hpeprint address at some point, as it suggested me and i thought that would be a good idea. Probably here HP Instant Ink stopped recognising my printer completely, as it is the same as claim code. So when I reset printer completely and added new claim code to HP Instant Ink it started working.

But the whole experience/easiness of HP printer setup is appalling somehow. I have never spent so much time on any troubleshooting.